DOT & Co. Blog
For Digital Marketing Agencies
Accelerate your career as a Client Account Manager with account management services by DOT & Company. Join our team of Client Account Managers and grow your career by providing account management services to clients of digital marketing agencies.
Read MoreAccelerate your fractional account management career with DOT & Company. Join our community of Client Account Managers and build a successful career managing client accounts for digital marketing agencies.
Read MoreExplore the benefits of client account management for digital marketing agencies. Learn key account management best practices and discover why building solid customer relationships is the foundation of any successful agency.
Read MoreHere at DOT & Company, we love to step in and help digital marketing agencies whip their Account Management into shape. And when you work with as many agencies as we have, you start to see the same struggles popping up time and time again. Here are five mistakes we see digital marketing agencies make all the time, along with our tips to overcome them.
Read MoreWhether you work for an agency, for yourself, or you’re just excited to explore a new, flexible, lucrative and exciting path, here are our top five tips to excel in your career as an Account Manager.
Read MoreIf you run or manage a digital marketing agency, then you’re probably facing more pressure than ever from your clients, who want results without a hefty price tag. To survive in this competitive world today, it’s not just enough anymore to deliver a great product. Here are five reasons why hiring fractional CAMs can be a smart business move.
DOT & Company offers full-service Client Account Management services, but we actually offer a whole lot more. More white space on your calendar, more room for big ideas, more time to catch a breath, more opportunities to grow. Read on to understand what sets DOT & Company apart.
Read MoreTo keep everything running smoothly, Client Account Managers use good workflows to standardize approaches, which in turn helps them to be more efficient, transparent, and flexible. Good workflows can help streamline all critical aspects of client management, leading to better relationships and more long-term scalability for your business. Read on to learn how.
Read MoreFractional client account management is on the rise in marketing agencies, in large part because of the many benefits this new way of working presents. Read on to learn more about fractional client account management!
Read MoreIf you’re feeling a little overwhelmed or behind on your goals right now, that could mean some client management could be falling through the cracks. ‘Spring cleaning’ your client management practices might be just the thing you need to get on track. Read on to learn how to refresh your client management practices!
Read MoreIf you run a digital marketing agency, you’ve probably heard about standard operating procedures. But knowing you need SOPs, and actually having them in place, can be two very different things! If you think you could use some help with your SOPs, read on!
Read MoreFractional account management can give you all the benefits of a full-time Client Account Manager, without committing to another full-time employee. Read on to learn now!
Read MoreOur free client onboarding checklist is designed to make onboarding a simple and standardized process. It’s a foolproof system that you can follow again and again, with each and every new client. Keep reading to see how you can use it to make life so much easier in your agency.
Read MoreSome marketing agency owners are reluctant to hire remote CAMs, which is a shame—because remote CAMs are absolutely the best kind! Read on to understand why.
Read MoreCAM Community connects you to comprehensive training and systems, and to a supportive community of experienced fellow Account Managers. Never heard of CAM training? Here’s how our community and training can take your agency and/or your career to the next level.
Read MoreWe’ve helped agencies onboard hundreds of clients—not to mention the many we’ve onboarded ourselves. The results from being involved in all this onboarding? We’ve learned a lot about how to create (and follow) a sustainable client onboarding process. Read on to learn what to know when onboarding a client.
To effectively manage a remote Client Account Manager in 2023, you need clear communication and trust, plus the right tools and processes. CAMs also need to be well-trained and well versed in your company culture to be the most effective. Read on to learn more!
Read MoreIf a journey of a thousand miles starts with a single step, then the building of a long-lasting client relationship starts with a single onboarding template. Read on to understand what a client onboarding template should include.
Read MoreClient reporting is always a given if you’re managing clients. But just because it’s a given, doesn’t mean that every digital marketing agency owner has the right SOPs and philosophy in place to make it easier. If you’re an agency owner or a Client Account Manager, here’s what you need to know about campaign reporting.
Read MoreWe probably don’t need to tell you that onboarding is all about setting the right expectations and taking charge of your client relationship. Here’s five ways you can do just that, each and every time you bring on a new account.
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