Remote jobs in business have become increasingly popular. While there are pros and cons to both in-office and remote work, today, we'll ease your mind on managing remote team members, specifically the account manager.
Ah, the life of a Client Account Manager in the world of digital marketing agencies. It's a role that requires finesse, empathy, and a knack for keeping clients happy while juggling the intricacies of projects and strategy. It's a true art!
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We cannot believe it either — quarter one of 2024 is almost over. We hope you knocked out every single one of your quarterly goals. For all of you digital marketing agency owners, we know your upcoming checklist still looks robust and ambitious. We love to see it!
Build strong client relationships and exceed expectations with proactive feedback. Learn how to use happiness surveys to improve communication and address concerns.
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Need help managing multiple projects and clients? Discover the roles and responsibilities of Client Account Managers and Project Managers to make an informed decision for your growing agency.
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Learn the art of client retention and prevent churn with our top tips for keeping your clients loyal and satisfied.
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Are you a Client Account Manager preparing for the Black Friday and Cyber Monday rush? Follow these top tips to ensure a successful season.
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Performance evaluations are an important element to growth, success, and development as an Account Manager. Learn about how DOT & Co. conducts them in this informative article.
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Harnessing the right technology can catapult your success in Account Management. Learn all the tools and strategies for success here!
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Being a successful Client Account Manager lies in one’s ability to foster long-term, strong professional relationships, understand the intricate needs of your clients, and being a strategic communicator. Let's delve deeper into the essential skills of an Account Manager and understand the nuances of managing client accounts.
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For any agency owner, their Account Managers are often the backbone of their business' success. Account Managers are not just liaisons between clients and the agency; they are the catalysts of trust, ensuring that the agency's promises align with its deliverables. Let's dive into the essentials of training Account Managers for success!
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At DOT & Co., we love strong wifi, strong campaigns, and strong relationships! As we continue to dive into the world of remote work, one element we will always protect and encourage is relationship management. Let's delve into why relationship management is so important in digital marketing and client account management.
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Have you been feeling overwhelmed, ending each workday at your marketing agency drained and swamped? We're here to offer you a whole lot of respite! You’ve come to the right place. Tread on to learn how a DOT & Co. Account Manager can help.
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Discover the benefits of working as a Remote Account Manager this fall. Learn how the flexibility and adaptability of remote account management allow you to provide optimal client services while promoting your work-life balance.
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Discover why your marketing agency needs a Client Account Manager. Learn the unique ways an experienced DOT & Co. Client Account Manager can benefit your business.
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Accelerate your career as a Client Account Manager with account management services by DOT & Company. Join our team of Client Account Managers and grow your career by providing account management services to clients of digital marketing agencies.
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To keep everything running smoothly, Client Account Managers use good workflows to standardize approaches, which in turn helps them to be more efficient, transparent, and flexible. Good workflows can help streamline all critical aspects of client management, leading to better relationships and more long-term scalability for your business. Read on to learn how.
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Fractional client account management is on the rise in marketing agencies, in large part because of the many benefits this new way of working presents. Read on to learn more about fractional client account management!
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If you’re feeling a little overwhelmed or behind on your goals right now, that could mean some client management could be falling through the cracks. ‘Spring cleaning’ your client management practices might be just the thing you need to get on track. Read on to learn how to refresh your client management practices!
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If you run a digital marketing agency, you’ve probably heard about standard operating procedures. But knowing you need SOPs, and actually having them in place, can be two very different things! If you think you could use some help with your SOPs, read on!
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