DOT & Co. Testimonials
Don’t just take it from us.
Hear how we’ve changed the game for other agencies all around the world.
Featured DOT & Co. Clients
Lydia Martinez
Founder & Principal Strategist, Elle Marketing & Events
Paul Feith
President, Paul Gregory Media
Janak Mehta
CEO, Client Online
DERRICK KUHN
FOUNDER, BRILLITY DIGITAL
“To get 10 out of 10 is very difficult because there's almost this innate conflict between those two. To deliver quality results takes a high degree of focus and that prevents rapid communication across multiple people. So we solved that with you guys.”
PAUL CASSIMUS
FOUNDER, BRAINWAKE CONSULTING
“I think in just knowing how to track and monitor, not just projects, but client success kind of temperature pulse check of a client. Anything like that for retention? She brought a lot of that, to play the little things that's easy. Those little things that keep clients around. Coming with those ideas and solutions and just best practices that come from her experience. In the real world was incredibly viable.”
ROBERT DODD
CEO, XL TECHNOLOGIES
“We're very happy with DOT. Everything they said they were going to do, they did. They did it correctly. The communication was flawless. The entire process just went so smoothly that it became quickly evident that they were who they say they were and they were going to do what they said they were going to do. So that was very comforting.”
BRYAN STARCK
Owner & CEO, 100 Celcius
“The big lesson is that. your clients are the lifeblood of your business. You can take care of them well, but you’re probably not taking care of them the way they need to be taken care of”
DAVE LAVINE
CEO, Subrosa Digital
“it has provided our clients with the support that they need. I can feel good about not having to be on every single phone call and having to our clients every day, number one. All of our clients, they all say we love Vanessa and we love how you guys are working with us. It's been a win-win right there. ...”
CAT HOWELLL
Founder & CEO, Eight Loop Social
“We have been using Taylor's team for account management services inside of our agency, Eight Loop Social, and it is just so bloody-easy to do, it's one last thing to worry about. Highly highly recommend...”
WILL WANG
CEO, Growth Labz
“It's been life-changing, I'd like to say and I didn't like to over emphasize/ over-hype things but it really has been...”
COLE DANSIE
Director of Client Success
“The way in which the clients are handled has been absolutely wonderful. But another really huge piece of working with our account manager that I have loved is the way in which they interact with our team…”
TOM BREEZE
Director, Viewability
"Taylor and her team were able to come in, see what areas they could work on to already help us out and immediately as I say, freed us up and we're getting quality and experienced people in the agency immediately to help us out with our growth..."
KERRY SWETMON
Owner & CEO, System Envy
“I've been able to grow the non-service-based side of my business, which has been a dream come true.”
BRYAN STARCK
Owner & CEO, 100 Celcius
“The big lesson is that. your clients are the lifeblood of your business. You can take care of them well, but you’re probably not taking care of them the way they need to be taken care of”
DANNY GAVIN
Founder & Chief Strategist, Optidge
“Earlier this year, obviously, we started working with you guys, but also I hired a fractional COO, and that was earlier in the year. That was also an amazing blessing that we have. My employees before that were like saying, Danny, we don't think you can handle it anymore. We're not sure, and that's going to hurt us as well. Like, what are we gonna do? So the fact is, it's not just about you anymore. It's really about everyone, and you have to look out for everyone.”
Mark Bevington
CEO, Ninedot
“Ninedot has been in business a long time and one of the reasons we originally looked to DOT & Company as a possibility was we didn't know what we didn't know when it came to SOPs or processes and efficiencies. I honestly didn't even know what an SOP was. I've been in business for 21 years. I've never had an SOP.”
ISOBEL BURNS
Lead Ads Strategist, Digital Marketing Engine Ltd
"Working with my CAM from DOT & Co. is life-changing! We're learning how to create amazing processes so we can better define our client management."
LYDIA MARTINEZ
Founder & Principal Strategist, Elle Marketing & Events
“Our CAM is just phenomenal. In that first week, she really dove in and made a point of learning the systems that were in place, creating some templates for things that we needed. She made a point of connecting individually with each of the existing team members and talking about, what is your role? What is your job? What are your pain points? How can I help support you?”
LEANNA SMITH
Owner and Executive Creative Director, Weller Smith Design
“I would highly recommend reaching out to DOT & Co if you need somebody to run your client side of the business. As I mentioned, Jenna was way more than just the client side. She also helped internally and managed the team as well. I highly recommend them. Their process is really great to make sure that you're set up with the right person. And I'm just thrilled with the decision that we made.”
Miranda Calatrello
Chief Buzz Officer, Calatrello Creatives
ANTHONY BLATNER
Owner & CEO, Speedwork Social
“Exceed! Always. I love having more time in my day and being able to put my trust in a team member who ‘gets it’.”
Kevin Oldham
Founder & CEO, Diffactory
“I think it's just been a super good easy button for us because I didn't have to go through the process of interviewing people. I don't have a full-time employee. We can flex the hours up when we grow our business or bring on another client account manager through DOT & Company.”
ANDRÉA JONES
Creator & Lead Social Media Strategist, OnlinDrea
“We're going through the program right now. We have monthly strategy meetings with all of the client account managers. We'll share our thoughts collectively there and then it's the office hours. So because they're new to this role, a lot of them and new to managing clients.”
Justin Charpentier
Founder & CEO, Hite Digital
“I'm lucky that I found DOT. Honestly, I had been wanting an account manager. I'd actually hired account managers in the past.
I suppose that I don't have a foundation of being a good account manager. So without that process in place, just kind of being my personality, it's really difficult to train somebody to be me. Finding DOT with solid processes and Alannah is amazing. It's been a transformation, honestly.”