DOT & Co. Testimonials
Don’t just take it from us. Take it from our happy clients.
427 happy agency clients and counting!
Don’t just take it from us. Take it from our happy clients.
427 happy agency clients and counting!
“In her first week, she dove in, created templates, connected with the team, and started taking over client meetings.”
“Over two months, Miriam took 11 clients and 60 hours a month off my plate.”
“For the first time, I could actually take a real vacation knowing everything was handled.”
“To get 10 out of 10 is very difficult because there's almost this innate conflict between those two. To deliver quality results takes a high degree of focus and that prevents rapid communication across multiple people. So we solved that with you guys.”
“Victoria could just take it and come to me with solutions and ideas, it’s rare.”
“We're very happy with DOT. Everything they said they were going to do, they did. They did it correctly. The communication was flawless. The entire process just went so smoothly that it became quickly evident that they were who they say they were and they were going to do what they said they were going to do. So that was very comforting.”
Let’s chat about your agency, your clients, and how our team can step in so you can step back.
“Bonnie has been like the world’s best asset to our business.”
“it has provided our clients with the support that they need. I can feel good about not having to be on every single phone call and having to our clients every day, number one. All of our clients, they all say we love Vanessa and we love how you guys are working with us. It's been a win-win right there. ...”
“We have been using Taylor's team for account management services inside of our agency, Eight Loop Social, and it is just so bloody-easy to do, it's one last thing to worry about. Highly highly recommend...”
“It's been life-changing, I'd like to say and I didn't like to over emphasize/ over-hype things but it really has been...”
“The way in which the clients are handled has been absolutely wonderful. But another really huge piece of working with our account manager that I have loved is the way in which they interact with our team…”
"Taylor and her team were able to come in, see what areas they could work on to already help us out and immediately as I say, freed us up and we're getting quality and experienced people in the agency immediately to help us out with our growth..."
We’ll pair you with a trained CAM who knows how to delight clients and keep projects moving.
“I've been able to grow the non-service-based side of my business, which has been a dream come true.”
“I'm lucky that I found DOT. Honestly, I had been wanting an account manager. I'd actually hired account managers in the past.
I suppose that I don't have a foundation of being a good account manager. So without that process in place, just kind of being my personality, it's really difficult to train somebody to be me. Finding DOT with solid processes and Alannah is amazing. It's been a transformation, honestly.”
“Exceed! Always. I love having more time in my day and being able to put my trust in a team member who ‘gets it’.”
“Ninedot has been in business a long time and one of the reasons we originally looked to DOT & Company as a possibility was we didn't know what we didn't know when it came to SOPs or processes and efficiencies. I honestly didn't even know what an SOP was. I've been in business for 21 years. I've never had an SOP.”
“I would highly recommend reaching out to DOT & Co if you need somebody to run your client side of the business. As I mentioned, Jenna was way more than just the client side. She also helped internally and managed the team as well. I highly recommend them. Their process is really great to make sure that you're set up with the right person. And I'm just thrilled with the decision that we made.”
“I think it's just been a super good easy button for us because I didn't have to go through the process of interviewing people. I don't have a full-time employee. We can flex the hours up when we grow our business or bring on another client account manager through DOT & Company.”
“Earlier this year, obviously, we started working with you guys, but also I hired a fractional COO, and that was earlier in the year. That was also an amazing blessing that we have. My employees before that were like saying, Danny, we don't think you can handle it anymore. We're not sure, and that's going to hurt us as well. Like, what are we gonna do? So the fact is, it's not just about you anymore. It's really about everyone, and you have to look out for everyone.”
“That time back in my day has allowed me to focus on the business and elevating our systems.”
“We're going through the program right now. We have monthly strategy meetings with all of the client account managers. We'll share our thoughts collectively there and then it's the office hours. So because they're new to this role, a lot of them and new to managing clients.”
Explore how other agencies are scaling, retaining clients, and freeing up founders with DOT on their side.