Okay, we may be biased, but Client Account Management is more than just a role within your agency; it's a powerful strategy tool that can significantly boost client satisfaction and foster long-lasting relationships. If you're a digital marketing agency owner looking to enhance your client retention, this article is a must-read.
Read MoreHave you ever considered the connection between account managers and agency operations? If not, we have some news for you!
Streamlining your agency operations and departments means more time, energy, and increased revenue. Now those ears are perking 😉. How do you begin? We've created a crash course on you + account management = streamlined success! Let's get into it.
Listen up, agency owners! You are not meant to do it alone. Prospecting, emailing, delegating, reporting — rinse and repeat — whew 😮💨 the tasks are a never-ending cycle. Do yourself a favor and invest in support to relieve the daily checklist items. Focus on what matters — sales and revenue!
Read MoreRemote jobs in business have become increasingly popular. While there are pros and cons to both in-office and remote work, today, we'll ease your mind on managing remote team members, specifically the account manager.
Ah, the life of a Client Account Manager in the world of digital marketing agencies. It's a role that requires finesse, empathy, and a knack for keeping clients happy while juggling the intricacies of projects and strategy. It's a true art!
Read MoreWe cannot believe it either — quarter one of 2024 is almost over. We hope you knocked out every single one of your quarterly goals. For all of you digital marketing agency owners, we know your upcoming checklist still looks robust and ambitious. We love to see it!
Build strong client relationships and exceed expectations with proactive feedback. Learn how to use happiness surveys to improve communication and address concerns.
Read MoreLearn the art of client retention and prevent churn with our top tips for keeping your clients loyal and satisfied.
Read MorePerformance evaluations are an important element to growth, success, and development as an Account Manager. Learn about how DOT & Co. conducts them in this informative article.
Read MoreRegardless of how talented of an Account Manager you are, navigating challenging client situations is something that we all must deal with, it's simply part of the job. Overcome difficult situations with clients using these useful tips!
Read MoreFall is often the busiest season for many Client Account Managers! Learn 7 tangible tips to meet all your goals this season and ensure nothing slips through the cracks.
Read MoreBeing a successful Client Account Manager lies in one’s ability to foster long-term, strong professional relationships, understand the intricate needs of your clients, and being a strategic communicator. Let's delve deeper into the essential skills of an Account Manager and understand the nuances of managing client accounts.
Read MoreAt DOT & Co., we love strong wifi, strong campaigns, and strong relationships! As we continue to dive into the world of remote work, one element we will always protect and encourage is relationship management. Let's delve into why relationship management is so important in digital marketing and client account management.
Read MoreDiscover why your marketing agency needs a Client Account Manager. Learn the unique ways an experienced DOT & Co. Client Account Manager can benefit your business.
Read MoreAccelerate your career as a Client Account Manager with account management services by DOT & Company. Join our team of Client Account Managers and grow your career by providing account management services to clients of digital marketing agencies.
Read MoreAccelerate your fractional account management career with DOT & Company. Join our community of Client Account Managers and build a successful career managing client accounts for digital marketing agencies.
Read MoreExplore the benefits of client account management for digital marketing agencies. Learn key account management best practices and discover why building solid customer relationships is the foundation of any successful agency.
Read MoreHere at DOT & Company, we love to step in and help digital marketing agencies whip their Account Management into shape. And when you work with as many agencies as we have, you start to see the same struggles popping up time and time again. Here are five mistakes we see digital marketing agencies make all the time, along with our tips to overcome them.
Read MoreWhether you work for an agency, for yourself, or you’re just excited to explore a new, flexible, lucrative and exciting path, here are our top five tips to excel in your career as an Account Manager.
Read MoreIf you run or manage a digital marketing agency, then you’re probably facing more pressure than ever from your clients, who want results without a hefty price tag. To survive in this competitive world today, it’s not just enough anymore to deliver a great product. Here are five reasons why hiring fractional CAMs can be a smart business move.