The Happy Clients Podcast Episodes

Get access to your clients' Facebook & Google accounts in 2-clicks, with Leadsie. ✅

We believe that the onboarding phase is SUPER important and we're always looking for ways to make this process seamless for clients. When we heard that a few of our Client Account Managers were working with Leadsie inside their agency, we reached out to learn more!

We did a trial and it literally worked so seamlessly. I can't wait for you to meet the founders of Leadsie in today's episode! You can get a free trial by going to Leadsie.io/happyclients where you'll get a 30-day trial (rather than the usual 14 days!)

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In this episode, we interview Ian Dawson, COO of Direction.com

We love when we get to chat with the operations team inside an agency. It really gives you a different lens as most of us are in that visionary seat.

In this episode, you'll learn how Ian and the team at Direction have scaled up their team for success and how they're growing into the new year as a solid team.

You don't want to miss this. Listen in here.

Connect with Direction.com here

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Welcome to DOT & Co! If you're new here, we're Client Managers for Marketing Agencies. Agencies hire us when they're getting in their own way of growth by hiring a trained pro from our team.

On this episode, Taylor interviews Agency Director (and co-host!) Katie on what to expect in your first month of hiring a Client Account Manager inside your agency.

It all starts with our Agency Portal. A checklist to make sure you have everything ready for your newest team member - your CAM!

You'll have more time to grow your biz and your CAM will be the go-to person for client comms in no time!

Curious if we could help? Email us!www.dotandcompany.co/contact

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As an agency, who works with agencies, we get to see the inside of tons of different teams. But, do you?

We wanted to give the spotlight to agencies of ALL different backgrounds here on our podcast so that YOU can see behind the scenes.

We've launched our first-ever ✨Agency Spotlight✨ series.

Grab a cup of coffee, your comfiest WFH attire, and peek behind the curtain of FIVE different agencies.

You're gonna love it.

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Zoom life is REAL and everyone is living online, now more than ever. Between internal meetings, client meetings, and DOT & Co. social culture, we do it all on ZOOM.

Here's how we combat Zoom fatigue and make every interaction the best possible!

Listen to this week's episode (or share with someone on your team!) to hear how we're combatting the zoom fatigue.

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To start something new is always scary. For us, a podcast wasn't about making the dollar bills rain. Rather, it was all about credibility. We wanted to put ourselves out there and show YOU that we actually know what we're talking about. We get into the REAL reasons for starting a podcast in this episode. If you're curious, listen in.

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Optidge has developed a reputation as an agency that is highly motivated and provides results. They are persistent and creative problem-solvers who utilize their extensive experience to strategically develop cutting-edge Internet marketing and social media campaigns.

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In this week's episode, we are so excited to interview Todd from Tresnic Media! He is an amazing digital marketer and has a very unique strategy for growing and scaling his client's marketing.

His unique four-step strategy is like no other. We are excited for you to take a step inside his agency to learn the ins and outs of how he's grown to be where he is today. Not only is Todd an amazing client of ours but he has an inspiring agency owner that we think you will learn so much from.

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Rickilee has a unique approach to running her agency. In this episode, you'll learn how she's scaled up her team (including a client account manager!) and her process to getting out of the day-to-day and into the CEO seat.

We're all about learning from different agencies, and a copywriting agency is so unique (and soooo needed). Rickilee is a delight and we KNOW you'll love this episode.

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James Rose is the host of the show Agency Highway. His show brings on agency owners within the industry to discuss paths to success. James and his guests share their advice on how to earn more and work less and they share their experiences of all the common industry pitfalls and how to avoid them.

In this episode, we dug DEEP into his agency and how he saw success.

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After tackling over 11 years in strategic marketing, branding, social media, and event planning for powerhouse retailers Barnes & Noble and Whole Foods Market, Lydia decided it was time to get back to her entrepreneurial roots.

In today's episode, Lydia pulls back the curtain, and tells all. From jumping ship from corporate → agency life, growing a team and what she as the CEO is now focusing on. If you're an agency owner, this will inspire you & leave you ready to take MASSIVE action!

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What does the day in the life of a client account manager look like? Well, this is the most asked question around here at DOT and we thought, why don't we interview our team members at DOT to give you the real juicy inside scoop of a client account manager!

Inside of this episode, we have individually asked client account managers, what a day in the life looks like. After listening, you'll have an inside look at what our day-to-day looks like!

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Have you ever wondered how an introverted freelancer can go out to create a successful agency? Well, you're in for a treat with the one and only Will Wang, from Growth Labz.

Will and his team help businesses implement sales and marketing systems that not only bring them a steady flow of leads but does so in a way that is cost and time-effective.

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Here's your inside scoop on what Client Account Managers do at DOT & Company. This week, we feature our powerhouse CAM, Jenna Meldrum, to give her candid take on life inside of three (yes—three) agencies and how she crushes client management.

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Have you ever wondered what it's like to build an agency empire with your significant other? Watch these two lovebirds collide their backgrounds of Psychology + Film/TV to create a digital marketing agency that takes Australia by storm.

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This week, I got to sit down with James Rose from the Agency Highway podcast—and boy— what a fun time we had chatting all about creating amazing experiences for your clients.

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Here's your inside scoop on what Client Account Managers do at DOT & Company. This week, we feature our powerhouse CAM, Jenna Meldrum, to give her candid take on life inside of three (yes—three) agencies and how she crushes client management.

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Ever wonder what it would be like to hire a Client Account Manager for your agency? Curious about what we do over at DOT & Co.?

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From freelancer to agency owner, and savvy social media expert, meet Andréa Jones of Onlinedrea. Listen in as this expert shares a tip or two on setting your client-facing team up for success with training and resources that empower your account managers.

From agency owner to agency owner, this episode gives you ALL the real talk on training your existing team to become client-facing (psssst, we can help with the training part 😉).

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We always talk about how outsourcing can revolutionize your biz— and if you're an agency owner looking for some creative help, grab those headphones and plug em' in! Meet Jeff Minnichbach from No Limit Creatives.

A number of years ago, Jeff was a graphic design freelancer and realized that the digital marketing industry needed a service where you didn't have to vet, hire, train, and manage graphic designers. No Limit Creatives was born, a company that allows your agency to leverage a subscription-based model for graphic + video design work.

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