Are you a Client Account Manager preparing for the Black Friday and Cyber Monday rush? Follow these top tips to ensure a successful season.
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Performance evaluations are an important element to growth, success, and development as an Account Manager. Learn about how DOT & Co. conducts them in this informative article.
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Harnessing the right technology can catapult your success in Account Management. Learn all the tools and strategies for success here!
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Being a successful Client Account Manager lies in one’s ability to foster long-term, strong professional relationships, understand the intricate needs of your clients, and being a strategic communicator. Let's delve deeper into the essential skills of an Account Manager and understand the nuances of managing client accounts.
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For any agency owner, their Account Managers are often the backbone of their business' success. Account Managers are not just liaisons between clients and the agency; they are the catalysts of trust, ensuring that the agency's promises align with its deliverables. Let's dive into the essentials of training Account Managers for success!
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At DOT & Co., we love strong wifi, strong campaigns, and strong relationships! As we continue to dive into the world of remote work, one element we will always protect and encourage is relationship management. Let's delve into why relationship management is so important in digital marketing and client account management.
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Have you been feeling overwhelmed, ending each workday at your marketing agency drained and swamped? We're here to offer you a whole lot of respite! You’ve come to the right place. Tread on to learn how a DOT & Co. Account Manager can help.
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Discover the benefits of working as a Remote Account Manager this fall. Learn how the flexibility and adaptability of remote account management allow you to provide optimal client services while promoting your work-life balance.
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Discover why your marketing agency needs a Client Account Manager. Learn the unique ways an experienced DOT & Co. Client Account Manager can benefit your business.
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Accelerate your career as a Client Account Manager with account management services by DOT & Company. Join our team of Client Account Managers and grow your career by providing account management services to clients of digital marketing agencies.
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To keep everything running smoothly, Client Account Managers use good workflows to standardize approaches, which in turn helps them to be more efficient, transparent, and flexible. Good workflows can help streamline all critical aspects of client management, leading to better relationships and more long-term scalability for your business. Read on to learn how.
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Fractional client account management is on the rise in marketing agencies, in large part because of the many benefits this new way of working presents. Read on to learn more about fractional client account management!
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If you’re feeling a little overwhelmed or behind on your goals right now, that could mean some client management could be falling through the cracks. ‘Spring cleaning’ your client management practices might be just the thing you need to get on track. Read on to learn how to refresh your client management practices!
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If you run a digital marketing agency, you’ve probably heard about standard operating procedures. But knowing you need SOPs, and actually having them in place, can be two very different things! If you think you could use some help with your SOPs, read on!
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Fractional account management can give you all the benefits of a full-time Client Account Manager, without committing to another full-time employee. Read on to learn now!
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Some marketing agency owners are reluctant to hire remote CAMs, which is a shame—because remote CAMs are absolutely the best kind! Read on to understand why.
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CAM Community connects you to comprehensive training and systems, and to a supportive community of experienced fellow Account Managers. Never heard of CAM training? Here’s how our community and training can take your agency and/or your career to the next level.
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To effectively manage a remote Client Account Manager in 2023, you need clear communication and trust, plus the right tools and processes. CAMs also need to be well-trained and well versed in your company culture to be the most effective. Read on to learn more!
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In our final Happy Client Podcast episode of 2022, we're wrapping up the year by talking about a very important topic for growing agencies: what NOT to do when you have more than one Account Manager.
So you’ve just hired an awesome new Client Account Manager, hopefully you’ve provided them with some awesome CAM training, and they can’t wait to hit the ground running. Awesome! That means you’re doing great things for your clients, building that trust that’s so critical to long-term success in this industry.
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Top notch client account management is essential for any digital marketing agency looking to provide top notch services. Here are seven client management best practices that can help you grow your business.
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