You're just not QUICK enough. Red Flags in Client Communication from Your Team
You feel like your team's client communication is slipping through the cracks? These are hard conversations to have, so let us help.
You want your team to be independent, but you also know most tasks would be faster to do yourself. You feel that there are some communication slip-ups that just aren't okay with. That right there can cause a HUGE stressor on you, the agency owner. It’s so important to be recognizing red flags when dealing with customers.
As former digital marketers, we gave up the agency hustle to zero in on what we do best: Keeping clients happy. Our team of premium Client Account Managers are trained by us to ensure their comms are top-notch.
We're going to give away our best secrets on this episode of The Happy Clients podcast. You'reeee welcome.
You must listen to this episode if you nod your head yes to any of the following 👇
You’re so busy running the business, you know tasks (and, ahem, clients) slip through the cracks
You want the freedom to work from wherever, but now that you have a team, it feels impossible
You wish you could upload your brain to new hires so they could understand the industry from day one
You want to scale the business, but you know your systems and team aren’t set up to sustain success
You don’t have the time or energy to follow up with your team 24/7 (or double-check their work)
As the world’s first and only dedicated team of Client Account Managers for digital marketing agencies, we can help keep your clients happy, too, with the exact systems, training and templates we use every day to support 7-figure agency owners as their remote Client Account Managers.
Access everything at www.thecamschool.com
LINKS AND RESOURCES:
Episode 20: Daily Client Communication: Is It Overkill?
Episode 15: Difference Between A Project Manager & Client Account Manager?
Until next time,
Taylor