Are you an entrepreneur struggling to delegate day-to-day tasks, like meetings, emails, and project management?
Discover the roadmap you NEED to delegate, find time freedom, and take your agency from integration to innovation.
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You're apprehensive about delegating invoicing and payment responsibilities to your Account Manager, fearing your team won't meet your high standards? 💸
That's common, but doesn't need to be your reality.
Lucky for you, we pulled this training from inside our Account Manager training program and dropped it for free on The Happy Clients Podcast. Because, we believe it's so important for your AM's to know HOW to speak to clients re: their invoices and payments.
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At DOT & Company, you already know we love to share everything we learn from working inside hundreds of agencies!
On today’s episode of The Happy Clients Podcast, successful solopreneur, Sarah Duran, shares her pro tips for owning your work, worth, and wisdom.
What does this mean for you? Whether you’re an entrepreneur, solopreneur, side hustler, or 9-5er looking for a more flexible life—This episode delivers the map you need to navigate your journey successfully. Aka, your cheat sheet.
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Is your agency feeling more like a day job and less like an asset? Missing this could put you years behind.
Digital marketing guru and agency advisor Jason Swenk joins us to share his tips for doing more of what you love, and less of what you don’t.
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At DOT & Company, we've embraced remote life since before the pandemic changed how agencies work. No matter where we are—from our at-home office to a café to the airport—we're always ready to bring fresh, exciting ideas to our clients.
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Are you worried about what will happen if your Account Manager leaves your agency?
It's a question that often comes up when we talk to Agency Owners, so on this episode, we're chatting about the impact this can have on clients (Good news: it doesn't need to be a negative thing) and tips for how to help the transition.
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When can I expect my Account Manager to take over from me?
This is one of the most asked questions we receive from agency owners, so this week on the podcast, we're sharing the answer.
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Do you have a robust performance evaluation process in place?
We're often asked how we manage performance reviews with our Account Managers – and today, we're sharing our step-by-step process!
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Karl is an agency consultant who has worked with agencies across the globe. He's also an author and recently published his third book: Work Less, Earn More.
In this episode, Karl shares valuable insights and practical tools on how agency owners can achieve a better work-life balance.
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This week on the podcast, we're thrilled to have Brent Weaver, CEO of Ugurus, as a guest! Ugurus is a business dedicated to helping agency owners grow and scale their digital agencies. In this episode Brent shares tips and guidance on how to overcome the key challenges that he sees when working with agency owners.
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In this latest podcast episode, we dive into the 10 most common struggles agency owners face when growing their client account management team.
AND, we share insights and tips on how to overcome these common struggles.
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Discover the insider secrets to building a top-notch sales team for your agency in our latest podcast episode!
This week we have a special guest, Joey Gilkey, who brings a wealth of knowledge and experience with sales for marketing agencies! He started his own agency, ApexRevenue, specializing in sales operations and sales management, so you KNOW he’ll bring the goods in this episode.
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In this episode, we delve into why Agency Owners often seek to hire a Client Account Manager. Plus, we explore the barriers that can come up and provide insights on overcoming them!
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It can be tough finding the right talent and scaling your media buying team, right?! If that's a yes, then this episode is for you.
We chat with Janak Mehta from Clients Online, who has been in the digital marketing industry for over a decade. He shares his journey of building his agency, scaling a media buying team to also offering wholesale media buying services.
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Paul from PaulGregory Media shares his agency's success story with a 4-day workweek pilot.
Listen to this episode to hear Paul's tips for how to implement the 4-day workweek to ensure it's a beneficial outcome for both your internal team and clients.
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While there are no hard and fast rules for how many clients an Account Manager should handle, understanding capacity and the experience you want to deliver to clients can really help determine how many clients an Account Manager should be looking after.
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Say goodbye to chaos in your team's workflow and hello 👋 to streamlined success with standard operating procedures (SOPs). This week's podcast episode delves into the importance of SOPs and the secret to creating them.
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Listen to this week's podcast to hear why you shouldn't think of publicity as a dirty word and instead see it as an opportunity to grow your agency. We chat with Christina Lenkowski from Publicity by Christina, about why podcasts are a great platform to leverage publicity.
Read More![This One Is For Account Managers: How to Impress Your Agency Owner with Killer Reporting and Metrics [Exclusive Training Sneak Peek]](https://images.squarespace-cdn.com/content/v1/5d39052aa29a780001749ade/1677144799060-75H95LLM1U6GJ3KLMFAV/dot43.jpg)
We've got you covered with this week's episode: "How to Impress Your Agency Owner with Killer Reporting and Metrics" Our recent training session was filmed live and made exclusively available to members inside CAM Community.
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These are just some of the struggles that many marketing agency owners face when it comes to client retention. But don't worry, we've got you covered! In this episode, we'll teach you how to improve communication, build strong relationships, and create successful partnerships with your clients.
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