Whether you're a virtual assistant, an agency owner, or a client-facing account manager — we all deal with clients. Lucky for you, client management is what we do best, and on The Happy Clients podcast, we will answer ALL of your questions about managing clients in the agency world. Tune in weekly to the Happy Clients Podcast to level up your client management game.
When a new client comes on board, we all know how important it is to 'wow' them, but oftentimes you're already onto the next client to close. You're a busy agency owner, and maybe you're still the one who's onboarding your new clients into your agency.
Read MoreIs project management a client account manager? or is a client account manager a project manager? It can be confusing at times, and especially when you're trying to figure out WHO you should hire in your agency.
Read MoreWhat is an SOP? A standard operating procedure and your agency needs one. In this episode, we will help you craft your perfect SOP for your agency.
Read MoreHow can you make the most out of your day, while maximizing productivity? We don't want you to just learn how we have become productivity machines, but we want to leave you with the exact steps you can implement into your day today.
Read MoreDo you set goals for the new year? We do! Learn our goals for 2021.
Read MoreBetween creating campaigns and measuring analytics, it can sometimes feel impossible to stay on top of all of your client communication. You know the client experience is essential to repeat clients, but hell if you know how to nurture those long-term relationships. That’s where we step in.
Read MoreA big part of building this relationship with clients is in meetings— whether it's the kick-off call, a bi-weekly catch-up meeting, or a monthly strategy call.
Read MoreInside a digital marketing agency, there are many roles other than client account managers. A key player is a media buyer, and it's no small feat. In this episode of The Happy Clients Podcast, we interview Paul Cassimus, media buyer extraordinaire, on how he went from teacher, to popsicle business owner, to now marketing expert.
we're going to show you why and how giving up some control can be hella-amazing for your agency, and create room to scale, and maybe take a vacation or two.
Read MoreFrom landscaping to health and wellness, and of course, digital marketing agencies, we all deal with clients. From (literally) chasing clients, to tips and tricks to manage teams, you won’t want to miss this episode of the Happy Clients Podcast.
Read MoreHere are our favourite things about Asana and why using the platform for your digital marketing agency may be the right (or wrong) choice for you.
Read MoreHyper-niched, highly scalable agencies are brilliant, and just one of the many types of agencies that need client support— take a look behind the curtain in this episode.
Read MoreWe know a thing or two about hiring and scaling because, as client account managers, we play a leading role in assembling digital marketing agency teams every day
Read MoreA virtual assistant, or VA, can be immensely valuable, however, it may not be what you require right now to help you scale your agency to the next level.
Read MoreIf you’re a digital marketing advertiser, be prepared to scale and scale fast into this year. Learn who you need on your team.
Read MoreEverything we know about the role of a Client Account Manager and how we see this role working in all types of agencies.
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