Introducing The Happy Clients Podcast!
We know client management is NOT for everyone— but it's definitely our jam.
Hey, we're Taylor & Katie, and we are the founder of the world's only client account management business for digital marketing agencies.
Whether you're a virtual assistant, an agency owner, or a client-facing account manager — we all deal with clients. Lucky for you, client management is what we do best, and on The Happy Clients podcast, we will answer ALL of your questions about managing clients in the agency world.
We’re Dot & Co.— digital marketers turned client managers. Once a digital marketing agency like yours, now we’re here to help you do what we did for ourselves: Create experiences that make your clients weak in the knees.
On this podcast, not only will we show you & your team how to nurture lasting relationships with your clientele, we’ll show you how to free YOU up to do what YOU want (and need) to do, in your business. Say hello to freedom.
We'll cover your questions like;
What project management software should I use?
Should I hire a team?
Should I email clients daily, weekly? Should I offer weekly calls?
On the Happy Clients Podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management.
Now, let's dig in, chat CAM life, and have some fun along the way.
Cheers, to happy clients.