Becoming Irreplaceable as an Account Manager
In this episode, we’re doing things a little differently and sharing an inside look at one of our internal DOT team webinars. That's right, you're peeking behind our curtain!
We’re talking all about becoming irreplaceable as a client account manager.
Or how we like to phrase it: we are what Kelly Rowland is to Beyonce, and our digital marketing agencies are Destiny’s Child 🎤
Having knowledge and expertise in digital marketing is one thing, but how do you become the go-to person in the agency and build long-term trust?
We’re dishing out all our top tips and best practices for how to build trust and win the confidence of those around you (agency owners AND clients).
After listening to this episode, you'll hear how we train our team to become irreplaceable inside agencies. We cover:
Making a personal connection
Documenting EVERYTHING (think SOPs & FAQs)
Being proactive & a whole lot more.
Listen to this week’s episode for all the juicy how-to details.
Resource:
This episode references Simon Sinek’s Golden Circle concept - check out his video here.
Cheers to happy clients,
Taylor