Who's Your Perfect Agency Client? Here's Ours →
No matter the service or product, it's always critical to outline ideal client avatars in any agency. In the DOT & Company world of Client Account Management, we are always getting asked who our *perfect* agency client is. And now we're here to spill it!
**Let's be real though, no one is perfect. All we're gonna say is we have definitely built a tribe of some superstar clients who tend to have a few things in common, and we want to share our findings with you! Is this you?
Here's our snapshot of a unicorn client 🦄
You are what we call "good people". You know— the ones you’re on the same page with and feel that there’s alignment on values like authenticity, respect, honesty. We love genuine people!
You are an agency that has clients and killer momentum in your space.
You have goals to grow and scale. (Psssst, we also want to help you get there!)
You are ready to let go and allow our team to come in and do what we do best— provide a premium client experience that is smooooth like butter.
You are ready to invest in a Client Account Manager— someone dedicated to your team and your clients (we call CAMs the glue to it all).
And for the record, if you're reading this and thinking "I check some of those boxes, but..." we are ALWAYS happy to chat and see how we can help your agency. Because here's the thing...
If you're just getting started and don't have clients or processes yet— check out our DOT Shop for plug n' play systems to help you get streamlining and making clients come raining in.
If you're a big and established agency with an already existing team of client account managers or client success reps— hit us up to help you with Training at DOT. That's right— we have options to come as a "Done-With-You" service where we can train your team in all of our methods of delivering a premium client experience.
Moral of the story: let's talk 👋
& cheers, to happy clients!
Taylor xx