How We Train Client Account Managers | Our Secrets
A question we always seem to get from agency owners is: how do we train up premium Client Account Managers?
Here to solve all of your training woes is Emma, our expert CAM + Training Manager at DOT & Co.
She’s developed a state of the art training program for Client Account Managers, called CAM School. These easy-to-follow modules equip prospective (or existing!) CAMs with everything they need to know to gain the confidence, skills, and mindset to thrive in client account management.
Some things can’t be trained. There are innate qualities of being a good Client Account Manager that are often not tangible, but are very important. Things like:
Work ethic
Independence
Confidence
And guess what!? With our training options, whether that be CAM School or One-On-One Training with Emma (yes, that’s an option too— check it out), we help instill these qualities in CAMs and surround them with a community of like-minded superstars to help them crush their goals. 💪
As client account managers for a huge variety of clients, we’ve seen it all and are SO READY to pass along our secrets. Take a listen in to this week's episode and we promise you'll be inspired to explore the wonderful world of CAM Training.
Until next time,
Cheers to happy clients.
P.S.— looking to outsource your client management? We've got you. Find us here.
