Why Are We So Obsessed With Keeping Clients Happy?
Why Are We So Obsessed With Keeping Clients Happy?
Want to retain more clients? Obsess over the client management process. At DOT & Company: client retention is the name of our game.
We are natural people-pleasers who are all about keeping our clients happy and always going the extra mile. How did we become so obsessed with Client Happiness?
This is a question we get often. To reflect, we tried to narrow in on what really makes us "tick" as premium Client Account Managers. Cue Mariah Carey "Obsessed". 🎵 Here’s what we came up with:
Why We Are So Obsessed With Keeping Clients Happy:
We're natural people-pleasers. We always put clients first as we care deeply about being premium and always on top of things.
We're hired BY agencies to keep THEIR clients happy, so our job KPIs are mainly around timely and professional communication— ie happy clients!
Happy clients are something that can be lacking nowadays with the online world. At DOT, we believe that clients deserve premium client experiences —it's in our blood. That's what we strive to achieve every day.
Dive into this week's episode to learn what makes us tick at DOT. Our team prides ourselves on being top-notch Client Account Managers, and we quite literally love to eat, breathe, sleep, clients.
Reach out today to learn more!
Until next time,
Taylor