How Do We Present Ourselves as Full-Time Account Managers Inside Agencies (for less than 20 hours/week)
In a remote world, agency efficiency is necessary. In a perfect world, your clients would be fully supported, timelines are always met and your team is thriving. And the icing on the cake? It's all done in a fraction of the time.
Too good to be true? Nope! DOT & Company is facilitating premium client account management at a fraction of the time.
So how do we do it?
DOT & Company thrives on efficiency and bringing in the right talent. We love a checklist, and process, in fact, the more tasks the better! But we always get asked, how we can do it in a fraction of the time?
We've mapped out the scope of digital marketing agency client account management and we've tackled it head-on equipping our team with the tools necessary to keep clients happy and run projects smoothly while keeping up with daily agency life. It's our sweet spot.
Here's how we do it:
Templates - our template game is strong. Not only do we continuously update our internal resources, we know how to write a killer email, build out awesome project management boards and keep clients happy with regular communication that's high value. (Can you say Daily Pulse ⚡️?)
Living for client communication. We know what to say and when you say it - it comes naturally. Not to mention the plethora of information shared between DOT & Company client account managers. It's a total win.
It's our happy place, and we're good at it. What might take an agency owner four hours will take us 4 minutes, we have a pulse on what's happening internally and have a relationship with your client that makes valuable support an easy update - no need for stress, it brings us joy.
Having a fractional client account manager dedicated to building relationships with existing clients, onboarding new ones and maintaining processes for maximum productivity makes sense. Having that dedicated person repping for your agency is a no-brainer. What makes working with us so exciting is that your agency can have full-time support in a fraction of the time and DOT & Company has dedicated an entire business to make that possible.
Humble brag, we know what we're doing!
Listen for our tips on how we prove efficiency within digital marketing agencies.
Cheers to happy clients,
Taylor