How Many Clients Should My Account Manager Be Managing?
How Many Clients Should Your Account Manager Handle? Let’s Break It Down.
If you’ve ever caught yourself wondering, “How many clients is too many for my account manager?”—you’re not alone, friend. This week on The Happy Clients Podcast, we sat down with Jenna to pull back the curtain on that very question—and the answer? It’s not one-size-fits-all.
From digging into internal meeting cadences to evaluating the weight of client deliverables, we chat through what it really takes to calculate account manager capacity (hint: it involves more than just the number of client calls). Jenna walks us through everything from onboarding bandwidth to using capacity calculators that actually work, so you can make data-informed decisions—not gut guesses.
Whether your agency CAM is juggling one high-touch client or a roster of 30 light-lift accounts, this episode arms you with the right questions to ask, the right numbers to track, and the right systems to build. TL;DR? It’s time to stop guessing and start optimizing.
🎧 Tune in to learn how to build a client load that supports sustainable growth—for your team and your sanity.