The Account Manager Hiring Checklist Every Agency Owner Should Use
🎙️ Happy Clients Podcast: The Account Manager Hiring Checklist Every Agency Owner Should Use
If you’re wondering whether it’s finally time to hire an Account Manager, this episode is for you.
In this episode of the Happy Clients Podcast, we walk through the exact checklist we use with agency owners to decide when (and if) it’s time to offload client management.
We cover:
The subtle red flags that signal it’s time to hire
How client communication is quietly capping your growth
Why burnout doesn’t fix itself as your agency scales
The danger of letting contractors manage client relationships
A practical, data-backed checklist to evaluate your capacity
How to look at client load, churn, and MRR realistically
If you’re stuck managing clients, drowning in emails, or putting off growth because you “don’t have time to onboard someone,” this episode will give you clarity.