Take your marketing career to the next level
Become a CLIENT ACCOUNT MANAGER for DIGITAL MARKETING AGENCIES
What is a Client Account Manager?
As a Client Account Manager, you’ll be the main point of contact for the clients whose accounts you manage, and, internal members of the agency (ad specialists, agency owners, project managers, or other).
In short: our clients are marketing agencies, who hire us to come into their agency and manage their client relationships.
Watch now: Our Introduction to Client Account Management Webinar
What do you do as a Client Account Manager?
We’re here to help digital marketing agencies keep their clients happy—and keep them focused on what they do best—with full-service client account management services. We have developed our own methods for premium client management, and each of our Client Account Managers at DOT & Co. are trained using these methods! We support you so you can do the best job ever.
Here are some of your key responsibilities as a Client Account Manager:
01
Project Management
We're client-facing to speak to timing & deliverables with the client. Internally, we coordinate and develop tasks, priorities, deliverables, and timelines with team stakeholders.
02
Build Relationships with Clients
You will be nurturing client relationships, becoming a trusted advisor, and ensuring the communication and campaign delivery is flawless.
03
Reporting
Developing weekly status reports, alongside the ads specialist/contractor and ensuring this is completed on time.
04
Own The Account
Taking ownership of your account performance, you’ll be forward-thinking in your approach, understand the client.
05
Creating Happy Clients
Our clients are agencies, so firstly, keep your agency happy! Second, agencies hire us to keep their clients happy, so this is your main priority.
Is This Your Dream Job?
Is sitting at a desk from 9 to 5 your dream? Working evenings and weekends unpaid? We didn’t think so. That’s why we started DOT & Co.: We’re the world’s first Client Account Managers (CAMs) for digital marketing agencies. We work remotely, and set our own hours, all while making digital marketing agencies look good by keeping their clients happy. If you’re as obsessed with marketing, happy clients, and freedom from the 9 to 5 as we are, apply to join our team.
Why Should I Become A Client Account Manager at DOT & Company?
Client Account Management is definitely our dream career, but we want to make sure it's yours, too. We work 100% remotely, whether that's at home or an Airbnb in Mexico. We're focused on creating a work-life blend that fits your lifestyle, all while advancing your marketing career.
Work From Wherever
Who needs a desk when you’ve got two legs? Work from home, your local coffee shop, or Bali: This job is 100% remote.
Set Your Own Hours
Early bird or night owl, you decide whether you want to work late and sleep in or start early and quit when the school bell rings.
Become A Pro Client Manager
We want you to win at Client Account Management. With endless coaching and training, you’ll have a support system for success.
Our Core Values
01
Driven
We are the force that powers agencies. Like a strong and steady wind, we push ourselves to new heights with purpose and determination. We embrace challenges with courage and resiliency, and never lose sight of our ultimate goal - success for ourselves and our clients.
02
Approachable
At DOT & Co. we are the friendly face in a crowded room. Like a warm hug or a cozy sweater, we are welcoming, accessible, and easy to talk to.
03
Persistent
We are the unstoppable force that never gives up. Like a determined marathon runner, we keep pushing forward, overcoming obstacles, and striving for the finish line.
04
Bubbly
We are the life of the party at DOT & Company. Like a glass of champagne or a sparkling firework, we bring joy, energy, and excitement to everything we do.
05
Supportive
We strive to be the backbone of digital agencies. Like a sturdy pillar or a reliable safety net, we are always there to lift each other up, provide guidance, and help our team members succeed.
Hear from our team
"Traveling the world while also advancing in my marketing career has been a dream come true!"
- Heather
"Finally having a 'voice' inside an agency is so fulfilling. Also, having the DOT team makes you feel like you're never alone!"
- Amelia
"Becoming a Client Account Manager turned out to be my dream job— flexibility, becoming a professional marketer and supporting agencies"
- Jillian
How It Works
Ready To Become A Client Account Manager?
01
Apply to Become a CAM
Apply to become a CAM—if you’re shortlisted after an initial assessment, we’ll connect for a face-to-face zoom interview.
02
Get Trained—For Free
The successful candidate will be trained in our CAM process, step by step, so you aren’t just learning on the job.
03
Start Your Dream Job at DOT & Co.
Put your newly earned title to use as a CAM at DOT & Co., serving some of the world’s most successful digital marketing agencies.
Who We Are Looking For
Is Client Account Management for me?
But, wait… Is Client Account Management for you? Good question. It’s not for everyone, but if you’re a people-person in marketing, client account management could take your career to the next level—less campaign management and more of the relationship-building you value in your day-to-day.
I'm A Digital Marketing Pro
If you’re a seasoned digital marketing professional, but feeling burnt out (or bored) from managing Facebook campaigns day in and day out, client account management will play to your experience, while giving your career a much-needed refresh.
I Already Work For An Agency
Already managing client accounts for a digital marketing agency, but don’t have the freedom (and income) you dream of? At DOT & Co., you won’t be limited to just one agency or set hours. You’ll have the freedom to choose how your days look.
I'm A Freelancer
Already a freelance marketer struggling to make the consistent, reliable income of a 9 to 5? Client account management is the happy medium between freelance and corporate, and we’re here to help you make the transition from floundering freelancer to go-to CAM.
Working remotely from the south of Portugal in Albufeira this month!!! Loving the digital nomad life.
— Sarah, DOT & Co. Team Member.
Who is this role NOT for...
❌ Someone who doesn't know about the digital marketing industry
❌ Slow starters - we like to get the work done ahead of time
❌ If you're shy - you need to show your cards and build strong relationships over zoom
❌ Those who aren't addicted to meeting deadlines
❌ If you don't have any marketing experience, this isn't the best fit!
❌ Someone who doesn't know what it's like to work in a remote environment
Oh, I should ask about...
Is this role right for me?
It’s not for everyone, but if you’re a people-person in marketing, client account management could take your career to the next level—less campaign management and more of the relationship-building you value in your day-to-day.
Do I need to have marketing experience?
Yes. If you're a seasoned marketer, love working with clients, managing projects and want to make an impact in your role, this is for you. We're only looking for experienced digital marketers at this time. If you're confident speaking to digital advertising results, this is for you.
Is agency experience necessary?
You need to understand the fast-paced environment of working in an agency. Digital advertising experience is a must (not just content marketing).
Do I need to pay for training?
No! If you're a successful candidate, we'll cover your training (valued at $2,999).
How long does it take to get hired?
After you apply, if you've been chosen to take our assessment, that will be reviewed within 2 business days. Then, you'll book in with our Agency Director for an interview which takes about 1 week. If you're hired, then comes training which takes around 2-4 weeks to complete. In short: a few weeks.
What is the average salary?
We pay above market rate for a Client Account Manager. If you're the right fit for DOT & Co., we'll take care of you. This is a full-time position.
Who is leading this?
Digital Marketers Turned Client Managers
We’re DOT & Company, once a digital marketing agency, now we’re here to help marketing agencies do what we did for ourselves: Create experiences that make their clients weak in the knees. Not only do we nurture lasting relationships with their clientele, but we also free them up to focus on their zone of genius in your business.
I knew I wanted to work at DOT & Company because I could tell right away that DOT offered the exact types of opportunities I was looking for. I had been a solopreneur for a few years but came to realize that working by myself was not the best fit.
— Leslie, DOT & Co. Team Member.
